Warranty Information Setup

AdminBase can display the ‘Remaining Warranty’ periods for products used on a contract. These are displayed on the Service Calls tab (See ‘Display’ section below).

Setup

For the warranty information to be displayed, the following setup needs to be performed.

1.ICreate a list of Guarantee Types in Settings → Company Settings → Contract Settings → Service Calls.

2. For each Guarantee Type created, specify the guaranteed items and the guarantee period. 

3. Also specify a list order in which they should appear when the information is displayed on the Service Calls tab. (As shown below).

4. Guarantee Types can then be specified for Default Products in Settings → Company Settings → Contract Type Defaults → Products & Deliveries (As shown below).

5. Contracts created using Default Products will have the Guarantee Information already populated for each product used.

6. Also, in Contract → Details → Products tab, the appropriate Guarantee Type for each product can be selected. (As shown below).

Display

The ‘Warranty Periods remaining’ information is displayed on the Service Calls tab. (As shown below).